FAQ

Why use a Travel Advisor or Consultant?

Smartphones and the internet have brought a world of information to your fingertips. It’s a key part of the reason the travel industry is growing today. Doing some homework online is a great place to start but working with a travel professional to plan the details and get your vacation booked gives you the best of both worlds. It will save you hours spent sorting through website after website and will make sure that you are getting the best value for your vacation dollars. You also won’t have to worry if you’ve accidentally relied on outdated or inaccurate online information to plan your trip.

Think of it like using Web MD versus going to the doctor. Researching online is a good start, but you need a professional to truly get the best advice.

Plus:

First-hand Recommendations

Travel advisors are experienced travelers and have likely been to your destination. They can plan your dream vacation and make recommendations specific to your interests while keeping the local culture, weather and more in mind.

Saves Time

Transportation, lodging accommodations, detailed itineraries, and more are all handled by an expert. Simply tell me your budget and destination, I’ll do all the work for you.

Rates & Upgrades

Travelers don’t pay higher base rates when working with advisors. In fact, it’s often the opposite. Rio Travel Consulting has access to rates and upgrades not offered to the public.

Can’t I do it all myself online?

When all you need are the basics – a hotel room for an out of state wedding or some other event – online booking platforms are generally fine. Rio Travel Consulting can still help with your booking and may even be able to save you money thanks to agency pricing that is not available to the public.

Are you planning to spend two weeks someplace you’ve never visited before? That’s when you need a professional. You’ll get exceptional personal assistance before, during, and after your vacation.

At Rio Travel Consulting, I work with you, and within your budget, to create your dream trip. I won’t pressure you to go beyond what you can afford because I know it’s impossible to enjoy a trip if you’re too stressed out figuring out how to pay for it.

My job is to provide candid advice about all resorts, hotels, and destinations to help you choose the perfect place for you. I have great recommendations, access to agency-only perks and amenities, can arrange private tours without the long lines to the must-see attractions, and make sure that your time and money are spent experiencing the “best of the best” while you are there.

Can you work within a fixed budget?

Yes! I can work with all realistic budgets. We will always start with a detailed conversation about your ideas and goals for your trip, which helps me make the best recommendations for your travel plans.

What are your fees?

Consultation only:

30-minutes: $75

Includes consultation call with itinerary and destination recommendations. Does not include quote preparation, custom itinerary, or trip administration.

Fee is non-refundable and due in advance. 

Custom Trip Planning:

My service fees for custom trip planning are outlined below and cover initial consultation, research and recommendations, preparation of quotes and itineraries, and reservations and booking for each element. They also include securing comprehensive travel insurance quotes plus the administration of your trip from deposit to departure. 

Fees may be higher for complex itineraries and groups. All fees will be confirmed in writing prior to planning. 

Pricing is based on the length of your trip and includes a customized itinerary for 2 adults and up to 4 children (under the age of 18). A maximum of 3 itinerary changes are included before additional fees are incurred. 

Changes after an itinerary has been approved will be considered a new trip and will incur a new planning fee.

Fees are non-refundable and due in advance. 

1 – 7 days: $200

8 – 14 days: $400

15 – 21 days: $550

Fees for trips longer than 21 days will vary depending on duration and complexity.

Cruises:

$100 per person per cruise

Group cruises (up to 10 cabins): $500

Additional fees will apply if Rio Travel Consulting is asked to book airfare, pre- and post-cruise travel, and excursions.

All-inclusive resorts:

$100 per person

Additional fees will apply if Rio Travel Consulting is asked to book airfare and excursions.

Flight only:

Rio Travel Consulting only books airfare as part of a travel package or custom itinerary.

Do you book group travel?

Yes! I book small group travel (up to 10 people) and take care of all the details so you can relax and enjoy your time away. Rates will vary depending on the complexity of your trip. 

For groups larger than 10, please contact me directly (info@riotravelconsulting.com).

Do I need travel insurance?

Yes. I highly recommend purchasing travel insurance to protect your investment. Many trips, such as tours and cruises, involve non-refundable payments made months in advance. Travel insurance protects you from losing this investment.

Just as important is the “during travel” coverage, assistance, and support. Trip interruption due to illness or unforeseen circumstances can be very expensive, and medical care abroad is often not covered by domestic insurance plans.

Rio Travel Consulting will offer you the best option for your vacation.

How do I cancel a trip?

Contact me right away. If it’s after normal business hours, please contact the next involved travel supplier (airline, hotel, tour operator, cruise line) to cancel any reservations you will not be able to use. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and help ensure your maximum refund.

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Verify my designation here: The Travel Institute